Job Vacancies

Unlike other veteran charities, our sole focus is on Veterans caught up in the UK justice system. Our Flagship program, Project Phoenix, provides peer mentorship support to veterans in prison to help them come to terms with their situation, aid rehabilitation and to prepare them for reintegration into society, post-custody. Our efforts have been proven to dramatically reduce the risk of reoffending and returning to prison.

In 2023, in collaboration with NHS England and the Forces Employment Charity, we launched Op NOVA for England and Wales; this government backing allowed contracted support, and this significantly enhancing our offering to all former service personnel held in custodial establishments.

What Care after Combat does is really important, not only at the individual level, but for our communities and wider society as a whole. What we do works – delivering life-changing, and often life-saving, support to some of our nation’s most vulnerable veterans.

As a Regional Co-ordinator based in the South West/Central England, duties will include working within multiple identified prisons within that region- predominantly in the Bristol and Oxford areas. You will work with Armed Forces veterans in prison and collaborate with other support agencies and statutory services. You will introduce veterans in prison to Care after Combat and be able to sign up veterans to the NHS England Op NOVA support package. You will work alongside other Care after Combat staff, other support agencies, volunteers, and relevant prison staff in the identified prisons to facilitate regular forums where possible. You will deliver one-to-one support sessions with veterans in prison to identify and understand their individual needs and provide support accordingly. You will work alongside other parties such as resettlement teams, Probation Services and other support services and organisations, to ensure the veterans are best prepared for reintegration into the community, post release from prison.

You will be supported in your role by the Operations Lead (your Line Manager) and the wider Care after Combat Team.

Duties can include but will not be limited to:

1.   Implementation of Care after Combat’s support services via NHSE Op NOVA;
2.  Work collaboratively with third parties as required;
3.  Be a key holder for the identified prisons;
4.  Travel to, and work equally with, identified prisons.
5.  Work with other Care after Combat staff and prison staff to arrange and facilitate group forums for veterans within the prison
   environment;
6.  Work with other Care after Combat staff in the delivery of awareness training in veteran specific issues to healthcare and
   prison staff;
7.  Work in partnership with Prison Liaison Officers/Relevant prison staff;
8.  Networking with relevant organisations and other charities;
9.  Represent Care after Combat and Op NOVA as required and always work in line with the identified aims, values and plans of
   the charity;
10. Updating Case Management systems as part of the maintenance of cases relating to the support of service users;
11.  Provide clear reports in line with Care after Combat and Op NOVA reporting policies and governance strategies;
12. Maintain clear and concise and factual records including data input into the CRM system and other IT databases;
13. Other duties that are relevant to the care and support of veterans through the justice system may be assigned by the
    Operations Lead.

Essential

Employment rights to live and work in the UK

Level 4 Information, Advice and Guidance or be prepared to work towards this qualification.

Have a full and clean driving licence.

Desirable

Live in the South West/Central area of England.

Previous experience of working in prisons

Previous experience of working in collaboration with the NHS

Experience/Knowledge

A Veteran or relevant working experience with the Armed Forces or within the Prison Service

Ability to work collaboratively across multiple diverse teams and grades

Development of local networking across region

Skills

Good working knowledge of Microsoft Word, Excel and PowerPoint

Experience of mentoring or delivering support services
Provide high quality written reports and any other written documentation as and when required
Experience of or relevant skills to evidence confidence in managing group work
Excellent interpersonal skills; ability to network and negotiate with relevant outside agencies
Able to accept responsibility and to respond confidently and calmly to complex and evolving problems
Able to work on own initiative, self-motivate and progress own work to deadlines once guidelines have been set
To be able to establish links with other charities, key individuals and services to share, develop and maintain best practice in the provision of services for veterans.

Working Conditions

Care after Combat takes the safety of its staff and volunteers seriously.
A part of this job role involves working inside prison environments. Prison security procedures can include individuals being searched and does include working in a restricted locked environment. The prison environment can present as challenging. All visitors to prisons are required to follow the individual prison policies and procedures.
This role will be subject to a full enhanced DBS check and National Offender Management Vetting.

Job Type: Part-time

Pay: £14,50.00 per year

Expected hours: 28.75 per week, days and times to be discussed with the successful candidate.

Benefits:

• Company events
• Company pension
• Flexitime
• Work from home

United Kingdom (required)
Work Location: On the Road

Schedule: Monday to Friday

Licence/Certification: Driving Licence (required)

Application deadline: 25/07/2025
Reference ID: RCSW

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.